FROST v JAMES FINLAY BANK LTD

[2002] Lloyd's Rep IR 503

COURT OF APPEAL

Before Sir Andrew Morritt V-C, Lord Justice Jonathan Parker and Lord Justice Longmore

Insurance - Negligence - Customer borrowing money from Bank for refurbishment of house - Bank receiving survey report - Customer changing insurers in belief that she was required to do so by Bank - House found to be suffering from subsidence - Delay by insurers in settling claim - Whether customer led to believe that insurers had to be changed - Whether Bank owed duty of care and had assumed responsibilities of insurance brokers.