FROST v JAMES FINLAY BANK LTD R G COZENS AND OTHERS

[2002] Lloyd's Rep IR 429

CHANCERY DIVISION

Before Mr Justice Hart

Insurance - Negligence - Customer borrowing money from bank for refurbishment of house - Bank receiving survey report - Customer changing insurers in belief that she was required to do so by Bank - House found to be suffering from subsidence - Delay by insurers in settling claim - Whether customer led to believe that insurers had to be changed - Whether bank owed duty of care and had assumed responsibilities of insurance brokers - Whether customer had suffered loss by reason of insurers’ delay - Whether chain of causation broken - Whether claim time-barred - Limitation Act 1980, section 14A - Whether customer or bank had cause of action against surveyors.