26-1 Individual brokers will often have in-depth information about their employer’s customers which they may try to exploit personally or on behalf of a new employer. This chapter briefly examines ways in which brokers may be restricted from using the confidential information they have obtained and the customer and colleague contacts they have made whilst employed. It considers express and implied contractual terms and focuses on the key areas of confidential information, garden leave and restrictive covenants. The same principles will apply to teams of brokers. This chapter does not address other employment matters such as unfair dismissal.